FAQ

What are eyelash extensions?

Eyelash extensions are semi-permanent synthetic fibers used to create volume and extend the length of natural eyelashes.  In other words, one single extension is placed on each natural eyelash.  The result: instant volume along with longer, luscious lashes.  Best of all, your lashes will look so natural, no one will suspect they’re not yours!

What are silk eyelash extensions made of?

Silk eyelash extensions are the softest version of synthetic extensions available. They are more lightweight, flexible and durable than the traditional synthetic. These lashes also bond better to your natural lashes as they are not as heavy as the traditional synthetic extensions.

How long do eyelash extensions last?

Your natural lashes fall off about every 50-90 days due to the natural growth cycle and are replaced with the new growth of an eyelash. When the natural eyelash sheds, the extension falls out with it.  If you have extensions you will notice if you pick up a fallen eyelash extension, there will likely be a natural lash attached to it.  This is a good thing!  It means your eyelash extensions are holding on until your natural eyelash sheds on it’s own.  We can shed anywhere from 1 up to 5 natural eyelashes per day! It is recommended to get a relash/fill every 2-4 weeks.

How long does an application take?

To apply a full set of extensions, your appointment will be 2 hours. Half Sets require 1.5 hours. Relash appointments are 1 hour.
Feel free to have a chat, although it is such a comfortable process that most of our clients are so relaxed that they fall asleep.

Is the adhesive safe?

Yes. The adhesives are medical-grade, designed and produced at an FDA certified facility. They have maximum bonding strength with high flexibility and shine.  These adhesives are the safest, most sterile and highest performing adhesives available.  You will not sense the adhesive during the appointment. Please let your stylist know during your consultation if you have an adhesive or latex allergy so that they may perform a patch test.

Will I be able to feel my extensions?

No!  Because the extensions are placed 1 millimeter away from the base of the natural eyelashes, you won’t be able to feel the extensions.  The extensions unique lightweight design ensures that your new extensions will feel like they are your natural eyelashes.  The technique to accurately attach a single lash extension to one natural lash ensures you will not feel them or any discomfort.  Also, the adhesive is so flexible that the lashes move with your natural lashes, even in a wind gust.

Can I swim, work out, or have a facial service while wearing extensions?

Extensions can totally keep up with your busy lifestyle.  Longer, pre-curled lash extensions are perfect for vacation, skiing, swimming, sports, and sunning all day!  We recommend that you wait 24 to 48 hours before visiting the spa, tan, or any excessive sweating to allow adequate adhesive bonding.  Avoid bursts of heat, such as opening the oven, as this may affect the curl of your silk eyelash extensions.

Can I wear mascara with eyelash extensions?

Although the extensions give the appearance of wearing mascara, some women still choose to wear mascara.  This may cause premature shedding. We only recommend using mascara that is OIL-FREE. If you choose to wear mascara, apply sparingly and only on tips; never apply from base to tip.

Do eyelash extensions harm my natural lashes?

Bad lash jobs can harm your natural lashes. You won’t have to worry about that at Lash Heaven. Since the extensions are applied to your natural lashes away from the base, never touching the skin, the growth cycle of the natural lash is not affected. I do not use thick or polyester based lashes that can harm your lashes.  The accuracy in application is key to maintaining the health of your natural lashes, and the most important part to me. I take great care to make sure application is clean with no lashes sticking together.

How many eyelash extensions are in a full set?

No lash counting at Lash Heaven! Depending on how many natural lashes you have, on average full set application consists of between 80-120 extensions placed on each eye.  The results are stunning! Lash Heaven takes into account a client’s face shape, eye shape, eye placement, and brow arch to create a unique look for every client.

Can I be on a lash growth program and still get eyelash extensions?

Yes, these products do not harm the extensions.  The more lashes one has, the more extensions we can apply!  The natural non-medication lash growing liquids are very difficult products to use, and to see results application must be done twice daily consistently for two months.  They do work, but take time for results to appear and they do work within the confines of your natural lashes.  The liquid must be precisely applied and evenly distributed, as it is possible to grow hair on undesirable places or create patches of thicker lashes.  These serums can also be used on brows.

If you are using a lash growth program that is stronger in nature, such as Latisse, we recommend that you do not use the brushes that it comes with.  Please use a liquid eyeliner brush and apply sparingly.  Good news is that a one months supply is actually a 5-month supply when used this way and you will see the same results.  Also, by using sparingly, the other side effect possibilities are significantly diminished.